Petals Exchange - Survey

Petals Exchange - The New Petals Exchange

When we launched the new Petals Exchange in early January it was hoped it would bring a new level of usability for members to send and receive orders. Now that the New Petals Exchange has faced its first real trial with one of the biggest flower sending holidays of the year we are looking for feedback from our members to understand if the Petals Exchange really does hold up.

Your feedback is much appreciated.

Member Number:
1. How would you rate Petals Exchange compared to other computer based order sending systems?	1 2 3 4 5 6 7 8 9 10
2. How would you compare the old Exchange to the New Exchange?	1 2 3 4 5 6 7 8 9 10
3. Do you think the new Exchange could be improved?	Yes No
4. Was Petals Exchange quick enough to send and receive orders over Valentine's Day?	Yes No
5. Did the Dashboard (list of orders and messages) become too long at any stage?	Yes No
6. Did you have any difficulty finding order details or messages?	Yes No
7. If you had problems, was the support your received from Petals staff good?	Yes No N/A
8. Was the transition from the old Exchange to the new Exchange easy?	Yes No
9. If you've had any issues with the New Petals Exchange could you please explain them here